Free phones, Free monthly services with unlimited texts, data, and voice minutes. Sounds amazing, right? It is! See if you are eligible or not. This is a government-supported program with the aim of connecting low-income households and providing basic connectivity facilities. This blog contains all the details about the company, eligibility criteria, required documents, how to apply, phone models, benefits, and everything you should know. So, read this guide till the end, as this guide provides a comprehensive amount of information about everything related to the program.
What is Assurance Wireless?
Assurance Wireless is a program supported by the U.S. government that provides low-cost and no cost phones with free monthly minutes, monthly data, and unlimited texting to eligible people. The program is funded by the federal Lifeline and Affordable Connectivity Programs (ACP) to help people connect and grow.
Assurance Wireless Free Phone Plans, Features & Key Benefits:
- No activation fees/No contracts: There are no contracts or activation fees for the basic monthly services, which makes it easier for low-income families to connect to the world.
- Security features like ScamShield, Caller ID, Scam block,and Scam ID are there because of the ACP.
- Free Phone: To all the eligible people, a basic smartphone is provided. Or people can also bring their own compatible phones.
- Free monthly service: with free voice minutes, internet data, and unlimited texts, this program is pretty beneficial for low-income people.
What is the Eligibility criteria for Assurance Wireless free phone?
The applicants who apply for a free phone should meet any one of the following criteria.
Program-based Eligibility Criteria:
If the applicant is enrolled in one or more programs from the list below, then the applicant will be considered eligible.
- National School Lunch Program
- FPHA (Federal Public Housing Assistance)
- SNAP (Supplemental Nutrition Assistance Program)/ Food stamps
- Supplemental Security Income (SSI)
- Medi-cal/Medicaid
- Women, Infants, and Children (WIC)
- Tribal Assistance Program
- LIHEAP
- Bureau of Indian Affairs General Assistance
- TANF
- Veterans Pension & Survivors Benefit
Eligibility Criteria Based on Income:
If the household income is equal to or below 135% of the Federal Poverty Guidelines, then the applicant will be considered eligible.
Important Things to Keep In Mind:
- Only 1 service/phone is allowed per household (phone or internet).
- The details of eligibility and income can be a bit different for different states. So, it’s better to check as per your state.
What are the requirements for the application?
- Your age must be 18 or above. And you must be a legal resident or U.S citizen living in an eligible area.
- The applicant should have a government-issued passport, state ID, and driver’s license.
- Pay stub or recent income statements.
- Tribal ID or Social Security Number.
- An approval letter from any of the approval programs.
Complete Application Process for Assurance Wireless Free Government Phone:
Assurance wireless application for free phones is pretty simple, as the steps are as follows:
- Check eligibility criteria
- Gather all the required documents
- Submit an online application from their website (You can also call the customer service, or you can mail them by downloading the application, filling all the details and documents required, and then sending it to their provided address)
- After submitting the application, it will take around 7-10 business days to get a response of approval from the program. And if the application is approved, then they will deliver the free phone to the provided address.
Important Things to Consider:
- Firstly, the applicants should provide the COPIES of their documents and NOT the original ones. Because they won’t be returned.
- Secondly, the households that are separate but are at the same address are considered eligible, which includes homeless shelters, nursing homes, etc.
- Applicants with temporary addresses are NOT eligible for this program.
Assurance Wireless Free Phone Models:
The free phones provided by Assurance Wireless vary as on the availability and the state rules and regulations. Although it provides basic entry-level smartphones like
Some of the most commonly available free phones are:
- Motorola g 5g
- Artia SP545 Hero
- FOXXD A55
- Samsung Galaxy A15 5G
- Samsung Galaxy A02s
Some other common brands include:
- TCL
- Alcatel
- Coolpad
The common features available in most of the phones are:
- Android OS
- Camera
- Common Apps
- Touch screen
- Wifi 4G and LTE
What Phones are Compatible With the Assurance Wireless Free Phone Program?
Assurance Wireless provides free basic phones with essential features. But if you want to use your own, then the phones should be compatible with the T-Mobile network. Assurance Wireless compatible phones can be both iPhone or Android (most of the generally unlocked phones of companies like Samsung, Motorola, Google).
You should also check your IMEI number on their website to ensure that your phone is compatible.
The phone should not be tied to any third-party carrier like Verizon or AT&T.
You can also choose low-cost options available on their website.
Procedure of Assurance Wireless Phone Replacement:
If you want to replace your phone, or if the phone is lost or broken, then you can:
Replace your phone by logging into your account from the website or app. Then move to the section labeled “Your Phone”. Then select the “Swap/Update Phone” option. Lastly, enter your new IMEI number.
For a lost/broken phone, you can contact the customer support to first suspend your account by calling the customer support to keep your minutes and data safe. To contact the customer support, you can whether mail, phone, or contact through their website.
Contact Number: 1-888-321-5880
Website: www.assurancewireless.com/help-center/contact, and you can also buy a new phone from https://shopq1.assurancewireless.com/shop/. One thing that you should keep in mind is that once you suspend your account, the phone and services will be deactivated. And within 45 days, reactivate your service and replace your phone; otherwise, the Assurance Wireless services will be permanently lost.
Frequently Asked Questions (FAQs)
Is Assurance Wireless legit?
YES, Absolutely! Assurance Wireless Free Phone Program is a legitimate, U.S government-supported program for eligible low-income households.
Is Assurance Wireless a scam?
The applicant should ensure that they are applying and contacting the real website and customer support to avoid scammers. And the applicant should talk to the customer service for a smooth experience.
Are there any hidden fees or extra charges?
Although the basic plan is free, if someone wants additional features like more minutes or data, then there might be a fee for that. And that is why it is always best to communicate with their customer support service.




